Journey to Conquer Cancer FAQs
Where does the money from The Journey go?
Each participant can decide what area they would like to support. We have many areas of research, patient care and programs that need your help.
Who can take part in The Journey?
Absolutely everyone can take part in this family friendly event with the option to Walk or Run 1K, 3K or 5K distances. With the virtual event, anyone in the world can participate and still have an engaging experience right in their own hometown. For the live and in person event, dogs, wheelchairs and strollers are also permitted. Parental Guidance is suggested for children under the age of 16, and kids 12 and under are free.
Is there a registration fee for The Journey?
Whether you participate in-person or virtually, registration fees are required and non-refundable. Your registration fees help to cover administrative and operational costs related to the event so that we can create an engaging experience for our in-person and virtual participants. This way, more of the donations raised can be used for life-saving cancer research and care.
Why is there a fundraising minimum to participate in-person?
Our vision is to Conquer Cancer In Our Lifetime. By implementing a fundraising minimum, we are incentivizing our participants to raise more funds so that they can reach their fundraising goals and the dollars that are raised can go towards the cancer area they are passionate about. If you need help to reach the fundraising minimum or your fundraising goals, you can reach out to our Support Team and we can help you get there.
How do I donate online?
It is easy with our secure online credit card process. Click the "Donate" button at the top of this page and select the participant or team you want to donate to. Choose a donation amount and follow the instructions. All donations over $15 will receive a tax receipt via email.
How do you keep information (like my credit card number) safe?
We make every effort to protect your personal information. The software we use for registrations and donations on our website uses industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the internet. Credit card information is never stored in our database or our software provider's database.
Can I receive cash donations? Do I mail in the cash?
Yes, you can absolutely receive cash donations but please do not mail the cash to us! We cannot be held responsible for cash donations that get lost in the mail. Instead, write a cheque for the donation amount and mail it in with your donation form. Just be sure to enter the donor’s information (all fields) on the donation form. You can also make the donation online using your credit card, just be sure to put the donor’s information in the required fields.
What is the Participant Centre and how do I use it?
The Participant Centre is the password protected area of the website available to you once you register. Once registered, login with your username and password to access amazing tools which will allow you to monitor your donations, set up or edit your Participant Page, send emails to potential donors or teammates, and more!
Below is a summary of what is available to you in the Participant Centre:
Your Personal Page serves as your main communication piece to tell your story to potential donors, appeal to sponsors, and show your fundraising progress. Update your page with photos and video to let people know why you are participating. You can also change your fundraising goal and personalize your webpage URL name.
The E-mail Centre provides a host of e-mail templates that you can customize, or create your own, to help support your fundraising efforts.
Your address book allows you to add or import contacts from other e-mail programs, edit contact information, send, monitor, and track responses relating to your fundraising efforts.
Contains your user information, including your ID and password.
Donation History allows you to keep your campaign on track by monitoring the funds raised in relation to your goal, view donation details, re-issue Tax Receipts and even adjust your fundraising goal.
The Follow-Ups section helps you track and monitor your campaign communications with handy reminders, letting you know who has visited your Personal/Team page, who has donated, who you need to send a “Thank You” e-mail to, and much more.
How do I change my personal fundraising goal?
Are your friends and family overwhelming you with their donations? Why not increase your fundraising goal? Simply login to your Participant Centre and click on "Donation History". Type in your "New Fundraising Goal" in the box and click on the "Update Goal" button to submit your new goal.
Where can I find my Participant ID?
Login to your Participant Centre by clicking the 'Login' button at the top of this page. Once logged in, you'll see your Dashboard. Click 'My Account' on the top right corner of the page and 'Your Participant ID' will appear just below your name.